THE JOB

As a Butler I, your primary role will involve inspecting, preparing, and coordinating suites for our guests. You'll be the face of hospitality, setting the stage for their experience with a warm smile and impeccable service. By attentively listening to their stories and understanding their individual needs, you'll take ownership of their experience, crafting unforgettable memories that extend far beyond their stay with us.

THE DAY TO DAY

• You will be responsible for maintaining accurate property information through regular use of our talent portal, email, and other communication channels

• You will also be tasked with setting up villas with amenities tailored to each guest's preferences upon their arrival. This includes coordinating with the Room Service Manager to ensure accurate and timely delivery of food and beverage orders to designated suites

• In addition, you will liaise with the Housekeeping department to ensure that all rooms are consistently maintained to the highest standards of cleanliness and presentation

• Your duties will also involve arranging transportation for guests through our concierge service

• Furthermore, you will be responsible for maintaining the butler pantry and equipment to the highest company standards, ensuring that everything is in proper working order at all times

• Engage in professional collaboration with Directors, Chefs, and various departments to seamlessly coordinate events, projects, and tasks, fostering a cohesive and efficient work environment

• Undertakes additional job-related responsibilities as directed or requested, ensuring a comprehensive approach to fulfilling all duties associated with the position

THE IDEAL CANDIDATE

• An enthusiastic individual to join our diverse and unified team, working collaboratively to meticulously manage and execute tasks

• Previous experience in a luxury resort setting

• Prior food and beverage experience is a plus

• Fine dining experience is a plus

• Strong communication and interpersonal skills

• Ability to work efficiently in a fast-paced environment

• Presents themselves in a professional manner

• Attention to detail and commitment to cleanliness

• Proficient in bilingual communication

WHAT YOU'LL NEED

• Work varied shifts to include weekends and holidays

• Food Handler Safety card

• TAM card

• Non-Gaming (Sheriff's) card

PERKS & BENEFITS

• Access to company hotel, food and beverage, retail, and entertainment discounts

• Free meals in our employee dining room

• Free parking on and off shift at all MGM properties

• Professional and personal development through programs and networking opportunities

Are you ready to JOIN THE SHOW? Apply today!